Balancing the Emotional Ledger: How Can HR Foster Workplace Trust and Engagement?
4 MIN READ | Last Updated on 13 April 2024 BY: Kanchana Nirupamala (E223799) Source: (Ludovino, 2017) Envision a company culture where emotional richness is created with every connection, trust flows freely, and engagement is the norm. You have entered the workplace of balanced emotional bank accounts! In this workplace, HR is the beating heart of workplace peace rather than just a department concerned with regulations and payments. This blog delves into how human resources may become experts in emotional investment, changing everyday interactions into opportunities to create trust and revolutionizing company culture. What is an Emotional Ledger? The concept of the Emotional Bank Account or Ledger was made famous by the renowned author of “The 7 Habits of Highly Effective People” , Stephen R. Covey (Covey, 2013). We all have an emotional bank account with every individual we collaborate with. The balance of the account reflects the quantity of trust in the relations...